01
Claim and verify
We check your eligibility, claim your listing and walk you through verification, including the identity check.
Eligibility check
Phone, email or domain verification
Identity check, done with you
Get your business found in ChatGPT.
ChatGPT now lets businesses claim a profile. We set yours up, keep it accurate, and fix the listings, reviews and content ChatGPT checks before it names anyone.
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01 / The shift
Customers ask ChatGPT who to call. It names very few.
Since 10 November 2026, businesses can claim a profile in ChatGPT's Business Hub. A claimed profile carries a blue check, lets you correct your details and shows how often ChatGPT mentions you.
Claiming won't lift you up the list, and OpenAI says so. ChatGPT still chooses for itself, and it's choosy: SOCi's 2026 Local Visibility Index found it recommended just 1.2% of business locations, against 35.9% showing in Google's local 3-pack.
02 / What you get
Claimed, set up and looked after.
Everything ChatGPT needs to understand your business, and a reason to recommend it.
02
Profile set-up
Your description, categories, hours, policies and photos, written the way customers ask.
Description written for how people ask
Hours, service areas and policies
Product feed for retailers
03
The sources ChatGPT reads
ChatGPT checks your details against the rest of the web. We make sure they agree everywhere.
Bing Places, Apple and Foursquare listings
Directory and review site clean-up
Website content and schema ChatGPT can quote
04
Ongoing optimisation
Monthly checks of your mentions and topics, the questions customers ask, and who gets named instead of you.
Business Hub insights reviewed
Prompt testing against competitors
A steady review plan
03 / How it works
Two sides of the same answer.
Customers see a short list of businesses, with claimed profiles marked by a blue check. You see how often you're mentioned, how many people click through and the topics you show up for.
What your customers see
Who's a good electrician near Gosford?
Here are a few well reviewed local electricians:
Your business ✓4.9 stars, 212 reviews. Open now
ClaimedCompetitor A4.7 stars, 98 reviews
Competitor B4.6 stars, 41 reviews
Illustration only. ChatGPT decides who it recommends.
What you see in Business Hub
Mentions1,284
Website clicks96
Discovery topics
Emergency electricianSwitchboard upgradeSolar battery quoteEV charger install
Example figures. Business Hub reports mentions, clicks and topics, not individual chats.
What claiming gives you
- A blue check once your identity is verified
- Control of your description, hours, policies and photos
- Product feeds with prices and stock, for retailers
- Insights on mentions, clicks and the topics you show up for
What it doesn't do
- Guarantee a higher spot in answers
- Let you pay your way into recommendations
- Show you competitors or individual chats
- Replace your Google Business Profile
04 / Process
How a build runs
01
Look.
We ask ChatGPT what your customers ask, and record who it names today.
02
Plan.
We check your eligibility and list every source that needs fixing.
03
Build.
We claim and verify your profile, then set up your details, policies and product feed.
04
Sharpen.
Every month we check mentions and topics, then fix listings, reviews and content.
05 / Clients
Don't take our word for it.
“Jared helped us understand how marketing could work for our business, and his guidance has consistently generated results. Whenever issues come up, he's quick to jump in and find a solution. Having a reliable expert on hand has made a huge difference.”
Matt Williamson / central coast strength & conditioning
“Jared's strategic guidance and the results he's delivered mean we can focus on running and growing the business, without worrying about where the next job is coming from. As a new business we started with nothing online. Now the enquiries keep coming, and that's given us real confidence to grow.”
dean young / blakk sportswear
“Jared knows his s**t! Jared is our go-to for everything web, marketing and strategy. Whatever problem or challenge we throw at him, he thinks it through deeply and strategically and always delivers!”
Masini Matautia / 2.0 Events
“With Jared, our marketing is set and forget. We started Booms Up with no website and no presence in a crowded industry. He built the site, got us showing up in search and kept the enquiries coming, so we can focus on running the business.”
Kyle Rethus / Booms Up Civil Group
“Jared's been a huge part of getting Papa V Pizza up and running. He understood what we wanted to build and helped us establish a strong presence in the area. We've gone from starting out to becoming the number one pizza shop locally in a pretty short time. He knows his stuff, keeps things simple and gets it done.”
Todd Van Epen / Papa V Pizza
06 / Questions
Straight answers
Can Australian businesses claim a ChatGPT profile yet?
Some can. Claiming opened in beta on 10 November 2026 for eligible businesses with a website, where ChatGPT and verification are supported.
At launch, local shops and restaurants can only claim existing US listings, and Business Agents are US only. We check where your business stands and claim the day it's eligible.
Does claiming my business improve my ranking in ChatGPT?
No. OpenAI says claiming doesn't guarantee higher placement or sales.
Claiming gives you control of your details. Being recommended depends on what ChatGPT finds about you across the web, and that is the work we do each month.
How does ChatGPT decide which businesses to recommend?
It searches the web, then names businesses it can confirm from several sources.
Directories, review sites, your own website and listings like Bing Places all feed in. Consistent details and a steady flow of reviews help.
What is a ChatGPT Business Agent?
An assistant inside ChatGPT that answers customer questions using your product and policy information.
Agents are open to eligible US ecommerce and online service businesses first. We'll set yours up when access reaches your business.
Does this replace my Google Business Profile?
No. Google still sends most local enquiries, so keep that profile strong.
Your ChatGPT profile sits alongside it. The same accurate details and reviews help in both.
Do I need a website?
Yes, for now. Claiming is initially open to eligible businesses with a website.
If your site is out of date or missing key details, we can fix that as part of the setup.
How much does it cost?
It depends on your business and how many locations you have. We quote once we know what's needed.
Setup is a one-off. Ongoing optimisation is a monthly plan.
07 / The bigger picture
ChatGPT is one channel. We cover the rest.
Your Google profile, your website and your ads all feed the same answers. See how we do SEO.
SEO services08 / Contact
Let's get you found.
Tell us about your business and where you want to show up. If we can help, we'll show you how. If we can't, we'll tell you.
We reply within one business day.